Terms & Conditions

Last updated: 20th August 2026

Welcome to Unbroken Pride. These Terms and Conditions (“Terms”) govern your use of the website unbrokenpride.com (the “Site”) and any purchases, downloads, or services offered through it.

By accessing or using the Site, you agree to these Terms. If you do not agree, please do not use the Site.

Who we are

Unbroken Pride is operated by Joey Prism (“we”, “us”, “our”), based in Melbourne, Victoria, Australia.

Contact: hello@unbrokenpride.com

What this site offers

The Site provides information about the Unbroken Pride series and related resources, and may allow you to:

  • learn about the books and companions
  • purchase print or digital products
  • join an email list
  • access sample or informational content

Unbroken Pride resources are educational self-help materials. They are not therapy, medical advice, crisis support, or clinical treatment.

Eligibility

You must be at least 18 years old to purchase from or use the transactional parts of this Site.

By using the Site, you confirm that you are 18 years or older, or have the consent of a parent or guardian where required.

Products and descriptions

We aim to describe all products accurately. However:

  • cover images and formatting may vary slightly by retailer or print run
  • availability may vary by region

If a product is listed at an incorrect price or becomes unavailable, we may cancel the order and refund any amount paid.

Orders, payment, and fulfilment

Orders may be processed directly through this Site or through third-party retailers/distributors (such as Amazon, IngramSpark, or other platforms).

Where a third-party processes your order:

  • their terms also apply
  • fulfilment, shipping times, and returns are handled under that retailer’s policies

Where we process an order directly:

  • payment must be completed before fulfilment
  • print products will be shipped to the address provided at checkout

Please ensure your details are accurate at the time of purchase.

Returns and refunds
Print products

Returns and refunds for print products depend on the seller:

  • if purchased through a third-party retailer, their returns policy applies
  • if purchased directly from us and the product arrives damaged or defective, contact us within 14 days with details and evidence so we can arrange a replacement or refund

Nothing in these Terms excludes your rights under the Australian Consumer Law.

Personal use licence

When you purchase an Unbroken Pride guide, companion, or journal, you are granted a personal, non-transferable licence for your own private use.

You may:

  • use the materials for your own personal reflection and growth
  • print or copy worksheets for your own non-commercial use
  • share limited personal insights privately with a therapist, partner, or trusted support person

You may not:

  • redistribute, resell, or publicly share the full materials
  • upload the book or substantial excerpts to public file-sharing sites
  • use the materials to create competing commercial products
  • copy the content for group programs, courses, or paid services without written permission
Intellectual property

All content on this Site – including text, branding, cover designs, graphics, and downloadable materials – is owned by Joey Prism / Unbroken Pride unless otherwise stated.

You may not reproduce, republish, or commercially exploit Site content without prior written permission, except for fair dealing under Australian copyright law.

Health and safety disclaimer

Unbroken Pride resources are for educational and personal development purposes only.

They are not a substitute for:

  • professional therapy
  • medical care
  • crisis intervention
  • emergency services

If you are in distress, experiencing suicidal thoughts, or need urgent support, contact local emergency services or a crisis line immediately.

By using these materials, you accept responsibility for your own pacing, limits, and support needs.

User conduct

You agree not to:

  • misuse the Site
  • attempt to gain unauthorised access to systems or data
  • submit harmful, unlawful, or abusive content
  • interfere with the operation of the Site

We may suspend or restrict access where necessary to protect the Site or other users.

Third-party links and services

The Site may link to third-party websites, retailers, or services. We are not responsible for their content, policies, or practices.

Your use of third-party services is at your own risk and subject to their terms.

Limitation of liability

To the fullest extent permitted by law:

  • the Site and materials are provided on an “as is” basis
  • we do not guarantee uninterrupted or error-free access
  • we are not liable for indirect, incidental, or consequential loss arising from your use of the Site or materials

Where liability cannot be excluded under Australian Consumer Law, it is limited to the resupply of the product or the cost of resupply, at our option.

Changes to these Terms

We may update these Terms from time to time. The “Last updated” date will reflect the latest version.

Continued use of the Site after changes means you accept the updated Terms.

Governing law

These Terms are governed by the laws of Victoria, Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of Victoria, unless consumer law requires otherwise.

Contact

For questions about these Terms: Email: hello@unbrokenpride.com Website: unbrokenpride.com

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